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  • Brit Hotel L'Hermitage - Royan
    Brit Hotel L'Hermitage - Royan

The reviews of Brit Hotel Hermitage

100% genuine reviews
Satisfaction
Index
95 %
From Christopher E., the 29/05/2026
couple - 70-79 years - Date of stay : 29/05/2026

Enjoyable and comfortable

100 %
From Roni S., the 28/05/2026
couple - 50-59 years - Date of stay : 28/05/2026

Perfect, great location, great room great staff

100 %
the 14/05/2026
couple - 60-69 years - Date of stay : 05/05/2026

Myself and my wife had a very comfortable few days, we should have extended our stay. All staff were extremely friendly and accommodating. A great location in the centre of Royan, we will come back.

100 %
From Ray L., the 10/05/2026
couple - 60-69 years - Date of stay : 09/05/2026

Very pleasant, lovely location, great atmosphere.

Hotelier's responseHotelier's response :
Thank you very much for your kind feedback. We are delighted to hear that you had a very pleasant stay and enjoyed our lovely location and welcoming atmosphere.

We also truly appreciate your compliments regarding the friendliness and helpfulness of our reception team. It is always rewarding to know that our staff contributed positively to your experience.

Thank you as well for your comments about the room, bathroom, and ease of access to the hotel. We are pleased that you found the hotel easy to locate and convenient to reach.

We look forward to welcoming you again on your next visit!
Rachel

80 %
the 28/03/2026
couple - 60-69 years - Date of stay : 28/03/2026

High value for money!

100 %
the 24/02/2026
couple - 70-79 years - Date of stay : 24/02/2026

Very nice hotel with the mezzanine floor, where we could eat a snack or two and use the microwave. We shall come again!

80 %
From Lynne C., the 07/01/2026
Family - 70-79 years - Date of stay : 07/01/2026

Couldn't have asked for a better experience....we arrived in the middle of extremely unusual cold weather....on the first day we got there there was freezing fog and on the second day several centimeters of snow ....Good photo opportunity for my son and we had to dig a path out of the carpark to be able to leave to catch our ferry....we were lent a useful tool to help us do that....all in all we had a wonderful time

100 %
From Keith & Carol B., the 28/12/2025
couple - 70-79 years - Date of stay : 27/12/2025

Good and all staff happy to help, for example providing glasses for beer and wine!

100 %
the 24/12/2025
couple - 70-79 years - Date of stay : 24/12/2025

Je reviendrai. Merci

100 %
From JOHN C., the 18/10/2025
couple - Date of stay : 18/10/2025

VERY GOOD . WIFI VERY SATISFIED FAST

100 %
From Sarah B., the 19/09/2025
couple - 60-69 years - Date of stay : 19/09/2025

V good, good restaurant recommendation, lively outlook

100 %
the 07/09/2025
couple - 60-69 years - Date of stay : 07/09/2025

This is the 4th time we've stayed here. Staff are always friendly and helpful and the beds are comfortable. Breakfast is good. An excellent place to stay on your travels.

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

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  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.